Summary: Installing DavSync Enterprise

DavSync-Enterprise Installation

Both SyncManager and DavSync are available in Enterprise Versions. Installing these systems as an Enterprise solution is a three stage process:

1. Set up a Sync Service Account

Firstly you need to set up an account that will be used to run the service. This account needs to be given permission to update the folders involved in the synchronisation - including each user's personal mailbox folders. This is similar to the process required for a Blackberry Enterprise Server account.

2. Install the Configuration Management Software

Secondly you need to install the Configuration Manager which will help you set up the synchronisation for each individual user. This sets the folders to be synchronised and any parameters for each folder (categories/special options etc).

3. Install the Synchronisation Service

Lastly you need to set up the Synchronisation Service. This is the service which runs on the server, logs directly onto Microsoft Exchange, and synchronises each folder set in the configuration.

Detailed instructions can be found via the links at the bottom of this post.

We prefer clients to set up a dedicated Sync Service user account (e.g. “SyncManager”, "SyncService" or similar) which has all the Exchange permissions required to allow that user to update the other users’ mailboxes. If you already have a BESAdmin type of user account (for Blackberry use), this may be used.

To install the configuration manager application, you should log in using the Sync Service account to ensure that you have enough permissions to configure the users’ mailboxes for synchronisation. We recommend setting up the Configuration Manager on the server (using the File storage option); alternatively you can install it on a workstation (using the Outlook storage option), but the overhead with this option is you will have to copy the System config file from the workstation to the server when any system settings are changed (not the user config records, as these are stored in Outlook for this option).

Remote Installation Support

Please check out the other posts for more detailed information.

The Davton Support Team are also available to provide remote support for the installation process in order to get your trial under way.

DavSync Enterprise

Account Permissions - this describes how to set up theSyncManager service account and administrator permissions.

Exchange 2003:

Exchange 2007:

Exchange 2010:

Installation Notes - this contains the instructions how to install it. Please read these first before attempting installation.  (server managed)  (workstation managed)


User Guide - this includes information about the product configuration and downloading the licence.

(Note: this is also part of the Configuration Installation download)  (server managed)   (workstation managed)


Configuration Installation - this is to be run on the server (for server managed) or workstation (for workstation managed).

(the Outlook MAPI and Collaboration Data Objects will need to be installed if using Exchange 2007 or above).


SyncService Installation File - this is to be run on the server.


Configuration Manager Latest Version (if required later) - this is to be copied into Program Files*\Davton\DavSync folder.


SyncEngine22 Latest Version (if required later) - this is to be copied into Program Files*\Davton\DavSync folder.


Outlook MAPI and Collaboration Data Objects (if required)


Troubleshooting - this describes some points to watch out for when running DavSync Enterprise.

(Note: this is also included with the Configuration Installation download)


*Program Files on XP, Program Files (x86) on later machines.

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